Our Team
Our team has a significant role in Ajendico. Our team members have various roles to help your need and support you business to growth
Di
Director
Di
Di began working with Business Manager Software (DOS program known as BM) in the 1990’s and has been selling and supporting both BM and ABM since then.
With more than 27 years’ experience in this industry, Di is passionate about Business Analysis and can assist small business owners with designing solutions to solve the potential problems associated with running a successful, systemized business.
When you are considering how to manage and improve the next project in your business, Di can work with you to find a solution and arrange a demonstration of the software either Onsite or via Remote Connection.
As a director of Ajendico Pty Ltd since inception in 1st July 2009, Di also works on growing her own small business using those same systems and custom
Sue
Training Manager / Director
Sue
Sue has supported ABM (Advanced Business Manager software) since January 2004 and has been a director of Ajendico Pty Ltd since the company was created on 1st July 2011.
Sue’s primary support focus in Onsite and Remote Connection Training for all new ABM sites Australia wide. She is Australia’s most experienced ABM training consultant, having trained more staff at more companies than any other ABM consultant. She created our current training notes and video training library and arranged for Jenni, a VETAB Accredited trainer, to tape each training session.
Sue’s role also includes product upgrades and completing regular database maintenance. This ensures that upgrades are installed and configured correctly on computer hardware with sufficient capacity to run the programs effectively to benefit your business
Scott
General Manager
Scott
Scott also began working with Ajendico Pty Ltd in 2016 when the company purchased another small business. He is the Ajendico Service Delivery Manager. He brings Hospitality, Service and Retail small business experience to our support team.
Scott can assist with setup and implementation advice for Point of Sale and Service based businesses and he also enjoys working with Crystal Reports and SQL Scripting. Scott has many years of experience working with software and likes to focus on improving efficiency and profitability for his clients.
His Stock Management and Import Costing skills have added another dimension to our software support team.
Vicky
Finance Manager
Vicky
Vicky began part time in 2015. She is now full time at Ajendico after completing her accounting studies at the end of 2016. Vicky is a quick learner and has taken over the general accounting and administration functions at Ajendico Pty Ltd.
Her attention to detail and accuracy is very high and she has been able to put these skills to good use as a quality system tester.
Vicky can assist with any queries relating to Gold Club payments, Ezidebit, Pre Paid Contracts and quotations for new modules and connections.
Kristine
Get Started Administrator
Kristine
Kristine recently sold her medium sized manufacturing business after 35 successful years of trading. The business was owned and operated with her husband and another business partner. From 1990 to 2005, her business used the DOS based Business Manager Software (BM) and upgraded to Advanced Business Manager (ABM) in 2005.
Kristine’s role as Administration Manager included general accounting & investments, payroll and HR functions. Always looking for productivity improvements to grow the business and reduce costs, Kristine implemented a number of customised programs written by Ajendico Pty Ltd to interface with ABM. Her focus was to constantly improve the outcome for their customers and suppliers and always deliver positive outcomes.
And one business was never enough. Kristine continues to use the ABM software platform and all the customisation that is available for her other projects as well. Her positive attitude and calm measured approach to support and training issues raised by our customers make her a valuable member of the Ajendico Support Team.
Darren
Senior Technical Support
Darren
Darren began working with Ajendico Pty Ltd in
2016 when the company purchased another
small business. He has worked in many
software support related roles, both with ABM
and other business software packages and
brings a wealth of experience from within the
industry.
His skills include programming, Crystal Report
writing and SQL Scripting. Darren is also a
qualified Alchemex Report Writer and can
assist with design and construction of
Alchemex reports with ABM.
Darren enjoys working with clients to resolve
their business problems with software
solutions by designing a customization,
creating it and installing the finished product to
deliver the whole project on time and within
budget.
Tim
Support Technician
Tim
Tim has had hands on experience with running various companies including his own for over 25 years. During that time, he has worked in manufacturing, building and construction, service and retail industries with many different and efficient accounting practices and procedures.
Tim skills include SQL scripting and Crystal Reports and working with clients to ensure that they receive a positive impact to their company.
Leon
Support Technician
Leon
Leon began work with Ajendico in 2022 and brings with him not only a can-do attitude but a broad variety of Computer skills. Working with computers from a young age he has always shown a keen interest in technology, from game design to web page coding to business administration.
Willing to give anything a go he is always looking to assist people when the opportunity arises and aims to use his knowledge to benefit our clients where possible. He enjoys working with scripting, crystal reporting and writing documentation amongst other aspects. Leon can assist our clients with a wide range of questions about ABM and strives with his communication to keep customers informed of support progress and to meet all aspects of our customers' requests.
Kyle
Support Technician
Kyle
Kyle started working with Ajendico Pty Ltd in 2025, after previously working with ABM dealers in Ireland.
Kyle is a customer-focused Software Support Technician with experience supporting ABM and ABM Service in Ireland. With a BA in Business Management, he understands how technology fits into business operations and is passionate about helping customers get the most out of their software.
In his previous role, Kyle specialized in installations, upgrades and onboarding, making sure that new customers had a smooth start and felt confident using the system. While also ensuring that existing customers got the most out of their software package. He’s a problem-solver at heart, always ready to troubleshoot and support users to ensure they have the best experience possible.