ABM Customer Relationship Management (CRM) Software is a powerful customer centric system, aimed at simplifying tasks such as client management, marketing, lead tracking and customer analysis
With full integration of the ABM accounting system, and driven by a robust SQL database, the CRM software module provides a unique platform for accessing and utilising all your customer and supplier information
Branch Reporting
With a separation in accounting, reports are able to disclose how each branch is performing or operating as a unit of the business. Find out which are your most profitable branches and why.
Control User Permissions
Create user-permissions on what staff can see and report on for each branch or the entire business, providing controls on staff access and visibility.
Separate Branch Operations
Assign customers, managers, suppliers, bank accounts, products and jobs to specific branches, allowing only those that are associated to a particular branch’s operations to be used. This allows the accounting system to maintain a clear separation of branch transactions, personnel and assets.
Queues
Process queued print work from a single machine and manage the order and output of the document through a queue management utility. Place the burden of document processing on idle consoles, while freeing up frequently used stations
Time delays
Setup processing work to be performed when stations are not in use, making sure stations are not held up during peak times
Document consolidation
Consolidate documents in a queue to the same email address or fax number, by utilising Microsoft Fax Server. Also, include attachments to documents being printed or emailed