Optional Module
Empowering Sales Team
With Opmetrix your sales team can record customer activity remotely including managing customer contacts and call notes on a range of devices. They can enter orders, invoices and credits for ABM products then synchronize this data for automatic import into ABM. The Opmetrix mobile apps are available through Apple, Android and Windows app stores and a link to all three are listed below for your convenience. At the head office, there is full access to the Opmetrix CMS (Customer Management System), which includes field administration tools and over 100 reports, to analyze sales and productivity of your team.
Features
Call Scheduling
Define short and long term goals for field users and the stores they visit. Increased visibility of time in-store and store visit activity means management can progress towards goals and measure outcomes.
Set Objectives and Goals
Set a task list of activities for field teams to complete per store to ensure goals are met. Save reports and analyse time spent in-store to measure progress and re-evaluate targets for the next store visit. Tasks include Surveys, Call Notes and Goals.
Transaction Entry
A comprehensive transaction entry system to match the features of your ERP. Signature capture, printing and email, with configuration options to suit your business process.
Image Catalogue
Easily navigate and access products directly from the image catalogue and change between four zoom levels. Images are displayed clearly with product descriptions and codes to ensure accurate and quick order entry.
New Prospects
Add new Prospects and Outlets in the field and build call history and survey information to turn prospects into customers.
Escalate Issues
Action and resolve in-store issues quickly. Add a call note with a photograph and email to other field staff or managers for immediate action.
Supported System
